___________________________________________________
Intern Questionnaire
-- Reference Chat --
Fellow Reference Interns,
This questionnaire has been designed to help me gather information for a Needs Assessment that I’m doing for my Instructional Design class. My project is to work on developing an instructional tool for teaching Reference chat to Reference Department Interns. I decided to design an instruction tool specifically for the Interns because I felt that it would be fairly easy to collect data. I am hoping that you, all current Reference Interns, will be able to help by answering a few questions for me. There are two parts to this questionnaire. The first part addresses the performance goals that I have established for this project, and the second has been designed to obtain general information on the learners that the instruction is aimed at (you guys.) If you could get these back to me by Saturday this week that would be amazing. You can just answer on the downloaded questionnaire, save it with changes and send it back to me in an attachment. I will also put a folder at the Reference desk in case you would rather just print it out and fill it out by hand. I will put my name on the outside of the folder. I don’t think it will take very long for you to fill this out, and it will be very helpful to me to have your input! No names will be used on my blog or in my project, just the data that I collect. You can follow the work that I’m doing on this project at http://christiesidblog.blogspot.com/. The blog explains the project much better than this letter.
Thanks, Christie Peters
___________________________________________________________
Performance Goals
1) The following list of performance goals have been identified for Intern Reference chat instruction. Please prioritize these goals in order of importance as perceived by you, with 1 being the most important and 5 being the least.
· To understand how to log into both versions of Reference chat service used by Jackson Library, Velaro and Trillian ___
· To be well versed in Reference chat etiquette ___
· To be well informed about the tools available to the intern/librarian from the Reference chat services ___
· To understand how to prioritize Reference chat questions in relation to other Reference intern responsibilities ___
· To be comfortable using the Reference chat service ___
2) The same 5 performance goals are listed below. Based on the instruction that you have received on how to use Reference chat during your intern training, please mark how well you feel the training achieved the goal, with 1 being not at all and 10 being perfectly.
· To understand how to log into both versions of Reference chat service used by Jackson Library, Velaro and Trillian ___
· To be well versed in Reference chat etiquette ___
· To be well informed about the tools available to the intern/librarian from the Reference chat services ___
· To understand how to prioritize Reference chat questions in relation to other Reference intern responsibilities ___
· To be comfortable using the Reference chat service ___
3) Are there any performance goals that you feel are important regarding Reference chat instruction that have not been listed above? If so please list the and tell me where you would place it in the prioritization and how well you feel this goal was achieved during your training session.
-- Reference Chat --
Fellow Reference Interns,
This questionnaire has been designed to help me gather information for a Needs Assessment that I’m doing for my Instructional Design class. My project is to work on developing an instructional tool for teaching Reference chat to Reference Department Interns. I decided to design an instruction tool specifically for the Interns because I felt that it would be fairly easy to collect data. I am hoping that you, all current Reference Interns, will be able to help by answering a few questions for me. There are two parts to this questionnaire. The first part addresses the performance goals that I have established for this project, and the second has been designed to obtain general information on the learners that the instruction is aimed at (you guys.) If you could get these back to me by Saturday this week that would be amazing. You can just answer on the downloaded questionnaire, save it with changes and send it back to me in an attachment. I will also put a folder at the Reference desk in case you would rather just print it out and fill it out by hand. I will put my name on the outside of the folder. I don’t think it will take very long for you to fill this out, and it will be very helpful to me to have your input! No names will be used on my blog or in my project, just the data that I collect. You can follow the work that I’m doing on this project at http://christiesidblog.blogspot.com/. The blog explains the project much better than this letter.
Thanks, Christie Peters
___________________________________________________________
Performance Goals
1) The following list of performance goals have been identified for Intern Reference chat instruction. Please prioritize these goals in order of importance as perceived by you, with 1 being the most important and 5 being the least.
· To understand how to log into both versions of Reference chat service used by Jackson Library, Velaro and Trillian ___
· To be well versed in Reference chat etiquette ___
· To be well informed about the tools available to the intern/librarian from the Reference chat services ___
· To understand how to prioritize Reference chat questions in relation to other Reference intern responsibilities ___
· To be comfortable using the Reference chat service ___
2) The same 5 performance goals are listed below. Based on the instruction that you have received on how to use Reference chat during your intern training, please mark how well you feel the training achieved the goal, with 1 being not at all and 10 being perfectly.
· To understand how to log into both versions of Reference chat service used by Jackson Library, Velaro and Trillian ___
· To be well versed in Reference chat etiquette ___
· To be well informed about the tools available to the intern/librarian from the Reference chat services ___
· To understand how to prioritize Reference chat questions in relation to other Reference intern responsibilities ___
· To be comfortable using the Reference chat service ___
3) Are there any performance goals that you feel are important regarding Reference chat instruction that have not been listed above? If so please list the and tell me where you would place it in the prioritization and how well you feel this goal was achieved during your training session.
______________________________________________________
Learner and Contextual Data
General Group Characteristics
1 – What is your age? _____
2 – What is your gender? _____
3 – What is the highest degree that you earned prior to enrollment in the MLIS program? _____
Learner and Contextual Data
General Group Characteristics
1 – What is your age? _____
2 – What is your gender? _____
3 – What is the highest degree that you earned prior to enrollment in the MLIS program? _____
Prior Knowledge
4 – Have you ever worked at a Reference desk at another library? _____
5 – If you answered yes to the last question, did you ever use a Reference chat service while working in this Reference Department? _____
6 – Have you ever used a Reference chat service in another setting prior to the instruction in Reference chat that you received during your Intern training? _____
7 – Did you have experience using an instant messaging service prior to becoming an intern at Jackson Library? _____
General Learning Preferences
8 – How do you feel you learn best? (check one)
a) visual
b) auditory
c) experiential
Perceived Importance of Instruction
9 – How important do you feel it is that you receive adequate instruction in Reference chat prior to your being required to use it in an actual Reference setting with a patron, on a scale of 1 to 10? _____
10 – How well prepared did you feel after receiving your training in Reference chat, on a scale of 1 to 10? _____
1 comment:
Christie... I think I told you this before, but I really appreciate you putting together the questionnaire you've included. I think your break down into performance data and general group characteristics will provide you with valuable information to guide you as you move forward with your project. It would be great if you could publish the results that you receive once you've collected your data (although it's not necessary and certainly not a requirement).
Post a Comment