Describe how you plan on putting your efforts into action

I chose to design a training program for reference chat because it is a tool currently used by the Reference Department at Jackson Library. Jackson Library Interns currently receive training in reference chat during the initial 10 hour orientation training session for new Interns at the beginning of each semester. The current training, however, takes place during one hour-long training session. While each of the goals are touched upon in the existing training, they are not discussed as thoroughly as they are in the training program that has been developed here. I plan on sharing this instructional design plan with Steve Cramer, the reference Intern coordinator. He is in charge of all Intern training. It will really be up to him where to take it from there.